FIENDS T-SHIRT

SHIPPING

• How long will my order take? Our processing time is 1- 4 business week(s). Yes, weeks not days. We may be small but we have never missed an order no matter our turn around time. Every order is absolutely fulfilled to the best of our ability as quickly as we can.
• I paid for shipping, where is my order? We use The United States Postal Service for all shipping needs. All mail is rated per weight via USPS which determines the service in which it is sent. Shipping times excludes our processing time. First Class Mail applies to any order under 1 pound. Orders rated to First Class Mail with an average 3 day delivery time (after processing). Priority Mail applies to any order 1 pound and up. Orders rated to Priority Mail average 1-2 day delivery time (after processing).
• Can I track my package? Of course you can. After processing, you will receive an email with shipping confirmation and tracking. Fulfillment status and tracking can also be found by logging into your account. Allow 12-24 hours for your tracking to update. We do not guarantee delivery by/on a specific date. The USPS is in possession and responsible for the delivery of your package once the tracking has updated.
• International Shipping? We are currently shipping worldwide. It is the buyers responsibility for any customs/import fees etc required by your country for imported goods. We also fulfill international orders using the USPS. Once your package has left the United States your local mail carrier has possession of your package. Contact your local post for further questions regarding delivery.
• See the FAQs for details on shipping methods, costs and delivery times

RETURNS AND EXCHANGES

• We do not accept returns. We do offer exchanges. Exchanges must be received within 30 days of delivery of unwashed, unworn items in original condition. HATS ARE FINAL SALE ONLY
• See conditions and procedure in our FAQs