We do not offer price adjustments. 
Codes and Discounts MUST BE applied at check out only.
ONE CODE per purchase.
We do offer store credit.


How long will my order take? 



We begin processing your order immediately upon receipt.
For this reason, we are unable to 
-add to your order
-change your order
-cancel your order
-change your address
Once it has been submitted it is final and processed immediately in our fulfillment warehouse.
Please check your information and merchandise carefully before submitting your order. We do not edit or change the information provided by you including your name, phone number, email address, shipping address, billing address, quantities ordered, items ordered or sizes ordered.
Incorrectly purchased items must be returned to repurchase.
It is the responsibility of the buyer to ensure they have entered a SAFE and SECURED address for the carrier to deliver to. 
USPS Package Intercept® lets the sender or recipient stop delivery or redirect a package, letter, or flat that is not out for delivery or already delivered. You must contact USPS to make arrangements.


Why does my card issuer account show double charges? Why have I been charged by I do not see my order or an order confirmation?

When you place an order your card issuer may display both a pre-authorization and the final sale. The pre-authorization hold will drop off within a couple days, depending on the policies of your bank. If your purchase did not complete or had an error, your card issuer may also hold a pre-authorization that will be dropped since your purchase did not complete. You must contact your card issuer for details.


Do you accept money orders?

We do not conduct business via mail order. We do not accept money orders/cash. Money orders/cash received will be refused and returned to sender. We accept orders placed through our website only, www.bornscum.com and fulfill received orders immediately. We urge you to reach out to the issuer of your money order for a refund.


Do you offer exchanges?

No, we do not. Due to high volume and inventory fluctuations, we do not offer any exchanges. You can return your items for store credit to reorder. Store credit is issued to you in the exact dollar amount you spent to your email address or phone number associated with your order. 



Due to high volume and dynamic inventory fluctuations, we do not currently offer exchanges. You can return your product and reorder.

Returns must be received within 30 days of delivery of unwashed, unworn, free of hair human and/or animal, stains, and scent free items in original condition. Include your packing slip and/or your name/order number.


Address exchanges to the address below. 

Born Scum Clothing Co.
10 N. Liberty St. 
Suite #130 
Boise, ID

You will promptly receive an email containing your store credit as soon as your return has been accepted and inspected. 


Shipping is nonrefundable. 
Born Scum does NOT provide prepaid shipping labels for returns. 

How do your custom seat orders work?

Every single seat is custom; therefore it is made as ordered.

You must place your order through our website. Your deposit confirms your year, make, model & sub-model to ensure proper fitment. After your deposit has been placed you will be emailed your final invoice to reiterate and confirm the information you have provided to us. Your $25 deposit is deducted from your final invoice. Your final invoice must be paid in full to begin your custom seat build. At that time your seat is then submitted to be made.  

Seat processing is a minimum of 8-12 business weeks.

You will not receive any follow up details after your order has been submitted to Saddlemen to be made. Only when your custom seat is complete and has arrived to us, you will receive an update with your shipping confirmation and tracking. 


I paid for shipping, where is my order? 

*Our local USPS is experiencing delays and extremely short handed. Despite daily collection, scans may take longer to appear/update to your tracking provided number*

We use The United States Postal Service for all shipping needs. All mail is rated per weight via USPS which determines the service AND cost in which it is sent.

You will receive an email with shipping confirmation and tracking when your order has shipped.

Shipping times exclude our processing time. 

We do not guarantee delivery by/on a specific date.

First Class Mail applies to any order under 1 pound. Orders rated to First Class Mail with an average 3-day delivery time (after processing).

Priority Mail applies to any order 1 pound and up. Orders rated to Priority Mail average 1–2-day delivery time (after processing).  


Can I track my package? 

Of course, you can. After processing, you will receive an email with shipping confirmation and tracking. Fulfillment status and tracking can also be found by logging into your account. Allow up to 48 hours for your tracking to update. 

We do not guarantee delivery by/on a specific date. The USPS is in possession and responsible for the delivery of your package once the tracking has updated. 

It is the responsibility of the buyer to ensure they have entered a SAFE and SECURED address for the carrier to deliver to. 


My tracking won't update or is taking forever to update, why? 

If you are having issue in regard to your tracking reach out to your local USPS to facilitate their own tracking system and GPS. We are not privy to more info than you are capable of viewing. USPS is in possession of your package and liable for delivery. 


Recycled Tracking Number?

USPS recycles tracking numbersPlease contact your local USPS for their internal scans that may not display via www.USPS.com


My tracking never scanned?

USPS packages are fulfilled and tossed into multiple hampers for USPS collections daily. Due to high volume, some collections are missed by the USPS. If your tracking never updates, after two weeks please reach out to us. 


Lost, stolen, damaged mail?

Follow up with your local USPS, you are responsible for filing claims with the USPS. We are not held responsible for lost or stolen packages that have delivery confirmation. We cannot speak for the postal service. Contact your local post office in regard to delivery. 

It is the responsibility of the buyer to ensure they have entered a SAFE and SECURED address for the carrier to deliver to. 

  • Born Scum is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.
  • Born Scum cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with carrier for damaged and/or lost shipments.
  • Born Scum is not responsible for mis-delivery errors via carrier, or incorrect shipping info.


Returned to sender?

When your order has arrived to us insufficient address, no forwarding address left, unclaimed etc. Issued with the delivery address provided to us by you must be addressed with postal carrier. As soon as your returned items have arrived, we will promptly email you store credit. Shipping is nonrefundable. 


International Shipping?

We absolutely ship worldwide.

It is the buyer's responsibility for any customs/import fees etc required by your country for imported goods. We also fulfill international orders using the USPS. Once your package has left the United States your local mail carrier has possession of your package. Contact your local post for further questions regarding delivery. 


Customer Service Hours are Monday-Friday 9am-2:30pm PST  
Hit the CONTACT US tab for your customer service needs.
Thank you for your interest in Born Scum! Stoked to have you here. We’re looking for authentic likeminded individuals to join us. Applicants must have a socially active public account(s). Live fast, die scum.