Sizing Chart:

MENS:

WOMENS

HARDER THAN EVERYTHING ELSE 
PROUDLY NOT FOR EVERYONE

 

ALL SALES ARE FINAL.
HATS ARE FINAL SALE ONLY. 
SHIPPING IS NON REFUNDABLE.
CUSTOM SEAT ORDERS ARE FINAL SALE.
We do not offer price adjustments. 
Codes and Discounts MUST BE applied at check out only.
We do offer store credit.

  

How long will my order take? 

LOG INTO YOUR ACCOUNT ANYTIME TO CHECK THE STATUS OF YOUR ORDER. 

SHIPPING SAME DAY, NEXT DAY SHIPPING. 

(Excluding custom orders)

We begin processing your order immediately upon receipt.
For this reason we are unable to 
-add to your order
-change your order
-cancel your order
-change your address
 
Once it has been submitted it is final and processed immediately in our fulfillment warehouse.
Please check your information and merchandise carefully before submitting your order.
We do not edit or change the information provided by you.
 

 

Why does my card issuer account show double charges? Why have I been charged by I do not see my order or an order confirmation?

When you place an order your card issuer may display both a pre-authorization and the final sale. The pre-authorization hold will drop off within a couple days, depending on the policies of your bank. If your purchase did not complete or had an error, your card issuer may also hold a pre-authorization that will be dropped since your purchase did not complete.

  

Do you offer exchanges?

No, we do not. Due to high volume and inventory fluctuations we do not offer any exchanges. You can return your items for store credit and reorder. 

 

How do your custom seat orders work?

Every single seat is custom, therefore it is made as ordered.
ALL SEAT SALES ARE FINAL.

You must place your order through our website. Your deposit confirms your year, make, model & sub-model to ensure proper fitment. After your deposit has been placed you will be emailed your final invoice to confirm the information you have provided to us. Your $25 deposit is deducted from your final invoice. Your final invoice must be paid in full to begin your custom seat build. At that time your seat is then submitted to be made.  

Seat processing is a minimum of 12 business weeks.

You will not receive any follow up details after your order has been submitted to Saddlemen to be made. Only when your custom seat is complete and has arrived to us, you will receive an update with your shipping confirmation and tracking. 

  

I paid for shipping, where is my order? 

*Our local USPS is experiencing delays and extremely short handed. Despite daily collection, scans may take longer to appear/update to your tracking provided number*

We use The United States Postal Service for all shipping needs. All mail is rated per weight via USPS which determines the service AND cost in which it is sent.

You will receive an email with shipping confirmation and tracking when your order has shipped.

Shipping times exclude our processing time. 

We do not guarantee delivery by/on a specific date.

First Class Mail applies to any order under 1 pound. Orders rated to First Class Mail with an average 3 day delivery time (after processing).

Priority Mail applies to any order 1 pound and up. Orders rated to Priority Mail average 1-2 day delivery time (after processing).  

 

Can I track my package? 

Of course you can. After processing, you will receive an email with shipping confirmation and tracking. Fulfillment status and tracking can also be found by logging into your account. Allow up to 48 hours for your tracking to update. We do not guarantee delivery by/on a specific date. The USPS is in possession and responsible for the delivery of your package once the tracking has updated. 

 

My tracking won't update or is taking forever to update, why? 

If you are having issue in regard to your tracking reach out to your local USPS to facilitate their own tracking system and GPS. We are not privy to more info than you are capable of viewing. USPS is in possession of your package and liable for delivery. Your package does carry insurance. 

 

 My tracking never scanned?

USPS packages are fufilled and tossed into multiple hampers for USPS collections daily. Due to high volume, some collections are missed by the USPS. If your tracking never updates, after two weeks please reach out to us. 

 

Lost or stolen mail?

Follow up with your local USPS, you are responsible for filing claims with the USPS. We are not held responsible for lost or stolen packages that have delivery confirmation. We can not speak for the postal service. Contact your local post office in regard to delivery. 

  • Born Scum is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.
  • Born Scum cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with carrier for damaged and/or lost shipments.
  • Born Scum is not responsible for mis-delivery errors via carrier, or incorrect shipping info.

 

Returned to sender?

When your order has arrived to us insufficient address, no forwarding address left, unclaimed etc. Issued with the delivery address provided to us by you must be addressed with postal carrier. As soon as your returned items have arrived, we will promptly email you store credit. Shipping is non refundable. 

 

International Shipping?

We absolutely ship worldwide.

It is the buyers responsibility for any customs/import fees etc required by your country for imported goods. We also fulfill international orders using the USPS. Once your package has left the United States your local mail carrier has possession of your package. Contact your local post for further questions regarding delivery. 

 

Returns? 

Due to high volume and dynamic inventory fluctuations, we do not currently offer exchanges. You can return your product and reorder.

Returns must be received within 30 days of delivery of unwashed, unworn, free of hair human and/or animal, stains, and scent free items in original condition. Include your packing slip and/or your name/order number.

WORN, WASHED, SMELLY, RUINED CLOTHING WILL BE REFUSED AND RETURNED TO SENDER.

Address exchanges to the address below. 

Born Scum Clothing Co.
9530 Hageman Road
Suite B #525
Bakersfield, CA
93312
You will promptly receive an email containing your store credit as soon as your return has been accepted and inspected. 
Shipping is non refundable. 
Born Scum does NOT provide prepaid shipping labels for returns. 
 
Customer Service Hours are Monday-Friday 9am-2:30pm PST  
Hit the contact us tab for your customer service needs.
 
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