How long will my order take?
SHIPPING SAME DAY, NEXT DAY SHIPPING.
I paid for shipping, where is my order?
We use The United States Postal Service for all shipping needs. All mail is rated per weight via USPS which determines the service in which it is sent. Shipping times excludes our processing time.
First Class Mail applies to any order under 1 pound. Orders rated to First Class Mail with an average 3 day delivery time (after processing).
Priority Mail applies to any order 1 pound and up. Orders rated to Priority Mail average 1-2 day delivery time (after processing).
Can I track my package?
Of course you can. After processing, you will receive an email with shipping confirmation and tracking. Fulfillment status and tracking can also be found by logging into your account. Allow 12-24 hours for your tracking to update. We do not guarantee delivery by/on a specific date. The USPS is in possession and responsible for the delivery of your package once the tracking has updated.
International Shipping?
We are currently shipping worldwide. It is the buyers responsibility for any customs/import fees etc required by your country for imported goods. We also fulfill international orders using the USPS. Once your package has left the United States your local mail carrier has possession of your package. Contact your local post for further questions regarding delivery.
See the FAQs for details on shipping methods, costs and delivery times
Timothy A.
After wearing it for a week, I like the Otto hat better than the Yupoong. The band is much more comfortable! Will definitely buy another
Jeremy F.
Hat fits great. Love the style and feel of the hat.